Community & Engagement Management
Building a loyal community around your brand doesn’t happen by accident... it takes time, consistency, and a personal touch. When you’re managing clients, projects, and content creation, keeping your community engaged often falls to the bottom of the list.
That’s where I can help....
With years of experience spent running large communities and events, I can assist to manage the heartbeat of your audience - your online groups, memberships, and event communities - so your people feel seen, valued, and connected.
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Online community management: Overseeing your Facebook groups, LinkedIn communities, or membership platforms with care, professionalism, and a genuine human touch.
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Engagement and conversation flow: Encouraging participation, responding to comments, welcoming new members, and ensuring your space stays active, inclusive, and on-brand.
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Event and webinar support: Handling registrations, reminders, live chat moderation, and follow-up communication so you can focus on showing up and delivering impact.
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Content scheduling and updates: Posting event details, announcements, or key updates at the right time to keep your audience informed and connected.
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Feedback and sentiment monitoring: Keeping an eye on how your audience is engaging, identifying what’s working, and providing insights that help you grow your reach and impact.